Nexus One Hub Medspa CRM
- AI POWERED CRM
The Medspa CRM that actually convert.
Turn every lead into a booked appointment, automatically
Nexus One Hub CRM is built for medspas that are tired of stitching ten tools together. Nexus One Hub unifies pipeline, inbox, booking, and AI follow-ups, so no lead ever waits more than two minutes.
Trusted Worldwide
Trusted by 200+
service clinics
Helping medical aesthetic clinics streamline operations, improve patient communication, and deliver consistent, high-quality support.
+38% bookings increase | <60 sec response time
medspa · clinic
Your Medspa runs 24/7.
Now your AI does too.
Experience Nexus Voice AI
Click the button below to talk to Sara, a Medical Spa AI concierge support agent
Voice AI
An AI employee that answers your inbound calls, greets callers by name, answers common questions, and routes or books appointments 24/7, with no hold music.
- Never miss a lead that calls after hours
- Handles FAQs so your team doesn't have to
- Books directly into your calendar in real time
- Captures new leads and automatically saves them into your CRM
Conversation AI
AI-powered SMS and live chat that responds to new leads instantly, qualifies them with smart questions, and keeps the conversation moving until they’re ready to book.
- Responds to new leads in under 30 seconds
- Handles SMS, live chat, and Facebook Messenger
- Qualifies, nurtures, and hands off to your team when ready
- Speaks in your brand voice, fully customizable
AI Review Replies
AI automatically responds to Google and Facebook reviews, thanking happy patients and professionally handling negative feedback, protecting your reputation around the clock.
- Personalized, on-brand responses, not copy-paste templates
- Flags urgent negative reviews for your review
- Drives more 5-star reviews with post-visit SMS campaigns
AI Social Media
AI replies to comments and DMs on your social channels instantly, turning engagement into leads and keeping your brand active 24/7 without adding to your workload.
- Responds to Instagram, Facebook comments and DMs
- Converts social inquiries into booked appointments
- AI comment replies that sound human, not robotic
What happens when a lead reaches out at midnight?
With Nexus One Hub, your AI handles everything from first contact to a booked appointment while you sleep. No missed leads. No manual follow-up. Just results.
What happens when a lead reaches out at midnight?
With Nexus One Hub, your AI handles everything from first contact to a booked appointment while you sleep. No missed leads. No manual follow-up. Just results.
Everything you need to win, and keep patients
- Unified CRM platform
Connect everything in one place, automatically
Unify all your data sources and bring leads, deals, patients, emails, and activity together – so nothing gets missed and your team can move faster every day.
- Lead & pipeline management
Keep Leads moving through a clear pipeline
Track every lead from first touch to close in a visual, customizable pipeline. Built-in AI enriches data, prioritizes deals, and surfaces risks and next steps, helping deals move forward instead of stalling.
- Automations & AI
Speed up your sales with AI & automations
Automations and AI handle lead assignment, follow-up sequences, activity logging, reminders, emails and calls summary and next steps, to help you save time, and close leads faster.
- Reports & dashboards
Get instant visibility to predict better
Monitor your clinic performance and your team’s targets with easy-to-customize, real-time dashboards, so you can lead with clarity.
Everything you need to Grow Your Clinic even on the go!
We make it easy to run your clinic from front desk to follow-up, with real support when you need it.
- Mobile App: Run your clinic from anywhere
- Support: Get real help from real people.
- Automation: Set it up once and let it run.
Check Out Our Pricing Options
Explore and compare our flexible pricing options for optimal value.
Starter
$250
$199/ mo
- Unlimited contacts & Users
- Live chat
- All-In-One Inbox
- Pipelines & Opportunities
Pro
$400
$299/ mo
- Everything in the Starter Plan
- Social Media Planner
- Marketing Automation
- All Reporting & Analytics
Growth
$500
$399/ mo
- Everything in the Pro Plan
- Landing Page Builder
- Gated Reviews Automation
- Calendar Scheduling
Discover Our 6-Step Approach
Transform Your Clinic Strategy
At Nexus One Hub, we understand that success demands more than just tools; it requires a strategic approach that drives results. Our platform supports you through every clinic stage, using technology, automation, and insights to turn leads into loyal customers. Explore how our process is designed to help you achieve your goals and accelerate growth.
Taking The First Step To Success
Effortless Onboarding
With Nexus One Hub, getting started is as easy as flipping a switch.
Our onboarding process is smooth, straightforward, and intuitive, ensuring you can fully utilize the platform’s features from day one.
No complicated setups—just a seamless transition that lets you focus on growing your clinic without any distractions.
Customising Tailored To You
Building the Digital Marketing Engine
Customise follow-up campaigns to keep your leads engaged.
Our multi-channel approach allows you to communicate through phone calls, voicemail drops, SMS, emails, and Facebook Messenger.
With the flexibility of our mobile app, you can manage these interactions from any device, ensuring you stay connected with your audience wherever you are.
Powered by AI
Automate Your Business
Automation is the secret to scaling your business efficiently.
With Nexus One Hub, you can design custom workflows that handle repetitive tasks, freeing up valuable time for your team to focus on strategic initiatives.
Leverage AI to streamline operations, trigger actions based on customer behavior, and ensure no opportunity slips through the cracks.
From automated follow-ups to AI-driven insights, our platform helps you stay ahead of the competition.
Beat The Competition
Capture New Leads
In today’s competitive market, capturing leads is more essential than ever.
Nexus One Hub equips you with the tools to attract, capture, and manage leads with ease.
Use our intuitive forms, landing pages, and multi-channel marketing strategies to engage potential customers wherever they are.
Every interaction is tracked, allowing you to understand your prospects better and optimize your lead generation for maximum impact.
Be Their First Choice
Nurture Leads
Turning a lead into a loyal customer takes thoughtful nurturing.
With Nexus One Hub, you can create targeted campaigns that guide leads through every stage of the buyer’s journey.
Personalize email sequences, send SMS reminders, and stay connected through social media touchpoints.
Our CRM also excels at database reactivation, helping you re-engage dormant leads and convert them into active customers.
Advanced segmentation and automation features ensure every lead receives the right message at the right time.
The Ultimate Goal
Close Deals
Closing deals is the ultimate goal, and Nexus One Hub is here to make it happen.
Our platform provides powerful tools to manage your sales pipeline, track deal progress, and forecast outcomes.
Automate follow-ups, send proposals, and sign contracts all within the platform, ensuring a smooth and efficient sales process.
With real-time analytics and AI-driven insights, you’ll have everything you need to make informed decisions and close deals faster.
TESTIMONIALS
Hear from our happy grateful enthusiastic clients.
Integrates With Your Favorite Tools
Replace all the tools for
Live Chat
Automations
Booking & Scheduling
Call Management
Sales Funnels
Ad Management
Analytics & Reporting
Reputation Management
Courses
Contracts & Payments
with one Platform
Built secure. Built to trust.
Nexus One Hub is HIPAA compliant and SOC 2 Type II certified. Whether you're a healthcare provider, law firm, or financial services business, your data and your clients' data is protected to the highest standard.
HIPAA compliant
Patient and client health data is handled in full compliance with HIPAA standards — essential for healthcare providers, medspas, and wellness businesses.
SOC 2 Type II
Independently audited and certified for security, availability, and confidentiality — the gold standard for SaaS platforms trusted with sensitive business data.
Encrypted data storage
All data is encrypted at rest and in transit. Your business information and your customers' data are protected end-to-end, always.
GDPR ready
Built with international data privacy in mind. Compliant with GDPR requirements for businesses operating in or serving customers in the EU.
Role-based access
Control exactly who on your team sees what. Granular permissions ensure sensitive data stays protected even as your team grows.
F.A.Q
Frequently Asked Questions
You can find answers to commonly asked questions below.
What is CRM, and why is it important for my business?
CRM (Customer Relationship Management) is a tool that helps clinics manage customer interactions, streamline processes, and improve relationships. It’s crucial for tracking customer data, enhancing communication, and increasing sales.
What is the best CRM for med spas?
The best CRM for med spas is one that combines lead management, automated follow-ups, appointment booking, and communication in one platform. Nexus One Hub is built specifically for med spas, helping you capture leads, nurture them, and convert them into booked appointments without manual work.
How much does CRM setup cost?
Our pricing is flexible and depends on your clinic needs. We offer one-time setup packages, monthly subscriptions, and add-on services. Contact us for a customized quote.
How can a CRM help grow my med spa?
A CRM helps your med spa grow by organizing leads, automating follow-ups, reducing no-shows, and improving client communication. It ensures every inquiry is tracked, nurtured, and converted, so you don’t lose potential revenue from missed calls or slow responses.
What makes your CRM services unique?
Our CRM services are powered by AI-driven automations, ensuring efficient workflows and better customer experiences. We also tailor every setup to align with your specific business goals.
Can you help integrate my social media accounts with my CRM?
Yes! We specialize in connecting your CRM to social media platforms, allowing you to manage leads and interactions seamlessly.
How long does it take to set up a CRM system?
The timeline varies based on the complexity of your requirements, but most setups are completed within 2-3 Weeks.
Do you provide training on how to use the CRM?
Yes, we offer training to help you and your team maximize the benefits of your CRM system.
Can I customize my CRM workflows?
Absolutely! We design workflows tailored to your unique business processes, ensuring maximum efficiency.
Does Nexus One Hub work with my booking system?
Nexus One Hub can integrate with most booking systems and tools used by med spas. Even if your EMR has limitations, the CRM can still capture leads, automate follow-ups, and guide clients to book through your preferred system.