AI-Powered CRM for Service Businesses — Nexus One Hub
- AI POWERED CRM
The CRM your business actually uses.
Turn every lead into a booked appointment, automatically
Nexus One Hub CRM Built for medspas, clinics, agencies, and service teams that are tired of stitching ten tools together. Nexus One Hub unifies pipeline, inbox, booking and AI follow-ups, so no lead ever waits more than two minutes.
Trusted Worldwide
Trusted by 200+
service businesses
Helping hundreds of businesses streamline operations and deliver consistent support.
+38% bookings increase | <60 sec response time
medspa · clinic · legal · agency · SMB
Now your AI does too.
Nexus One Hub puts AI to work answering calls, following up with leads, booking appointments, and managing your reputation, so you can focus on running the business, not chasing it.
Voice AI
An AI employee that answers your inbound calls, greets callers by name, answers common questions, and routes or books appointments 24/7, with no hold music.
- Never miss a lead that calls after hours
- Handles FAQs so your team doesn't have to
- Books directly into your calendar in real time
- Works for any business, Clinic, law firm, agency, contractor
Conversation AI
AI-powered SMS and live chat that responds to new leads instantly, qualifies them with smart questions, and keeps the conversation moving until they’re ready to book.
- Responds to new leads in under 30 seconds
- Handles SMS, live chat, and Facebook Messenger
- Qualifies, nurtures, and hands off to your team when ready
- Speaks in your brand voice, fully customizable
AI Review Replies
AI automatically responds to Google and Facebook reviews, thanking happy customers and professionally handling negative feedback, protecting your reputation around the clock.
- Personalized, on-brand responses, not copy-paste templates
- Flags urgent negative reviews for your review
- Drives more 5-star reviews with post-visit SMS campaigns
AI Social Media
AI replies to comments and DMs on your social channels instantly, turning engagement into leads and keeping your brand active 24/7 without adding to your workload.
- Responds to Instagram, Facebook comments and DMs
- Converts social inquiries into booked appointments
- AI comment replies that sound human, not robotic
With Nexus One Hub, your AI handles everything from first contact to a booked appointment while you sleep. No missed leads. No manual follow-up. Just results.
- Unified CRM platform
Connect everything in one place, automatically
Unify all your data sources and bring leads, deals, customers, emails, and activity together – so nothing gets missed and your team can move faster every day.
- Lead & pipeline management
Keep Leads moving through a clear pipeline
Track every lead from first touch to close in a visual, customizable pipeline. Built-in AI enriches data, prioritizes deals, and surfaces risks and next steps, helping deals move forward instead of stalling.
- Automations & AI
Speed up your sales with AI & automations
Automations and AI handle lead assignment, follow-up sequences, activity logging, reminders, emails and calls summary and next steps, to help you save time, and close leads faster.
- Reports & dashboards
Get instant visibility to predict better
Monitor your business performance and your team’s targets with easy-to-customize, real-time dashboards, so you can lead with clarity.
We make it easy to run your business top to bottom and on the go, with real support when you need it.
- Mobile App: Run your business from anywhere.
- Support: Get real help from real people.
- Automation: Set it up once and let it run.
Explore and compare our flexible pricing options for optimal value.
Starter
$250
$199/ mo
- Unlimited contacts & Users
- Live chat
- All-In-One Inbox
- Pipelines & Opportunities
Pro
$400
$299/ mo
- Everything in the Starter Plan
- Social Media Planner
- Marketing Automation
- All Reporting & Analytics
Growth
$500
$399/ mo
- Everything in the Pro Plan
- Landing Page Builder
- Gated Reviews Automation
- Calendar Scheduling
Discover Our 6-Step Approach
Transform Your Business Strategy
At Nexus One Hub, we understand that success demands more than just tools; it requires a strategic approach that drives results. Our platform supports you through every business stage, using technology, automation, and insights to turn leads into loyal customers. Explore how our process is designed to help you achieve your goals and accelerate growth.
With Nexus One Hub, getting started is as easy as flipping a switch.
Our onboarding process is smooth, straightforward, and intuitive, ensuring you can fully utilize the platform’s features from day one.
No complicated setups—just a seamless transition that lets you focus on growing your business without any distractions.
Customising Tailored To You
Building the Digital Marketing Engine
Customise follow-up campaigns to keep your leads engaged.
Our multi-channel approach allows you to communicate through phone calls, voicemail drops, SMS, emails, and Facebook Messenger.
With the flexibility of our mobile app, you can manage these interactions from any device, ensuring you stay connected with your audience wherever you are.
Powered by AI
Automate Your Business
Automation is the secret to scaling your business efficiently.
With Nexus One Hub, you can design custom workflows that handle repetitive tasks, freeing up valuable time for your team to focus on strategic initiatives.
Leverage AI to streamline operations, trigger actions based on customer behavior, and ensure no opportunity slips through the cracks.
From automated follow-ups to AI-driven insights, our platform helps you stay ahead of the competition.
Beat The Competition
Capture New Leads
In today’s competitive market, capturing leads is more essential than ever.
Nexus One Hub equips you with the tools to attract, capture, and manage leads with ease.
Use our intuitive forms, landing pages, and multi-channel marketing strategies to engage potential customers wherever they are.
Every interaction is tracked, allowing you to understand your prospects better and optimize your lead generation for maximum impact.
Be Their First Choice
Nurture Leads
Turning a lead into a loyal customer takes thoughtful nurturing.
With Nexus One Hub, you can create targeted campaigns that guide leads through every stage of the buyer’s journey.
Personalize email sequences, send SMS reminders, and stay connected through social media touchpoints.
Our CRM also excels at database reactivation, helping you re-engage dormant leads and convert them into active customers.
Advanced segmentation and automation features ensure every lead receives the right message at the right time.
The Ultimate Goal
Close Deals
Closing deals is the ultimate goal, and Nexus One Hub is here to make it happen.
Our platform provides powerful tools to manage your sales pipeline, track deal progress, and forecast outcomes.
Automate follow-ups, send proposals, and sign contracts all within the platform, ensuring a smooth and efficient sales process.
With real-time analytics and AI-driven insights, you’ll have everything you need to make informed decisions and close deals faster.
TESTIMONIALS
Hear from our happy grateful enthusiastic clients.
Built secure. Built to trust.
Nexus One Hub is HIPAA compliant and SOC 2 Type II certified. Whether you're a healthcare provider, law firm, or financial services business, your data and your clients' data is protected to the highest standard.
HIPAA compliant
Patient and client health data is handled in full compliance with HIPAA standards — essential for healthcare providers, medspas, and wellness businesses.
SOC 2 Type II
Independently audited and certified for security, availability, and confidentiality — the gold standard for SaaS platforms trusted with sensitive business data.
Encrypted data storage
All data is encrypted at rest and in transit. Your business information and your customers' data are protected end-to-end, always.
GDPR ready
Built with international data privacy in mind. Compliant with GDPR requirements for businesses operating in or serving customers in the EU.
Role-based access
Control exactly who on your team sees what. Granular permissions ensure sensitive data stays protected even as your team grows.
The Blog
Learn & Grow
Practical marketing advice, honest SEO guides, and growth strategies from a team that’s scaled 966+ businesses. No fluff.
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Frequently Asked Questions
You can find answers to commonly asked questions below.
What is Nexus One Hub?
Nexus One Hub is an AI-powered CRM platform built for service businesses that need to capture leads, book appointments, and follow up automatically, without stitching together multiple tools. It combines pipeline management, a unified inbox, AI-powered communication, booking automation, and reporting in one platform.
Who is Nexus One Hub built for?
Nexus One Hub is built for service-based businesses including medspas, aesthetic clinics, law firms, marketing agencies, and local service teams. If your business depends on converting inquiries into booked appointments or consultations, and you want AI handling the follow-up work, Nexus One Hub is designed for you.
How is Nexus One Hub different from a general CRM like HubSpot or GoHighLevel?
General CRMs are built for broad B2B sales cycles. Nexus One Hub is purpose-built for service businesses that run on appointments, inbound leads, and repeat clients. That means pre-built pipelines, AI that responds to leads in under 30 seconds, automated appointment reminders, review management, and HIPAA compliance out of the box. You are not starting from a blank slate and building everything yourself.
What AI tools are included?
Nexus One Hub includes six AI tools: Voice AI (answers inbound calls and texts back missed callers), Conversation AI (responds to leads across SMS, chat, email, Instagram, and Facebook), AI Appointment Booking (checks your live calendar and confirms bookings inside a conversation), Reviews AI (requests and responds to Google and Facebook reviews), AI Chat Widget (converts website visitors before they leave), and Workflow AI (triggers automated actions based on lead behavior). Not all tools are available on every plan. See the pricing page for a full breakdown.
How fast does the AI respond to new leads?
Under 30 seconds in most cases. Voice AI texts back missed callers within 30 seconds. Conversation AI responds to new SMS, chat, and social inquiries in under 30 seconds around the clock, including nights, weekends, and holidays.
Can I control what the AI says and how it sounds?
Yes. Every AI tool is configured to match your brand voice, service menu, and business rules before anything goes live. You review and approve the setup, and your team can update responses at any time. The AI sounds like your business, not a generic bot.
How much does Nexus One Hub cost?
Plans start at $199/month. There are three tiers (Starter, Pro, and Growth) with different feature sets at each level. For a full breakdown of what is included at each tier, visit the pricing page.
Is there a free trial?
After your demo, you get 14 days of free access to a fully configured demo account so you can explore the platform hands-on before committing to a paid plan.
What is the contract term? Can I cancel?
There is no long-term contract requirement. Plans are flexible and structured around your needs. If you decide to cancel, we require 30 days notice before your next billing cycle.
How long does setup take?
Most businesses are fully live within 5 to 7 business days. Onboarding includes one-on-one setup, contact import and segmentation, pipeline configuration, AI configuration and testing, and a review before anything goes live. You approve the build before it launches.
Can you migrate my data from my current CRM?
Yes. We handle data migration from most major CRM platforms including HubSpot, GoHighLevel, and others. Standard contact imports are included in onboarding. Large or complex migrations (custom field mapping, advanced segmentation, multi-source imports) are scoped separately. Ask your onboarding specialist what applies to your setup.
Does Nexus One Hub replace my EMR or EHR system?
No, and it is not designed to. EMR and EHR systems (such as Mindbody or Aesthetic Record) handle clinical records, treatment notes, and medical data. Nexus One Hub handles the business side: lead capture, follow-up, booking, communication, pipeline, and marketing. The two systems serve different functions and work alongside each other.
Can Nexus One Hub integrate with my EMR?
Many EMR and EHR systems can be connected to Nexus One Hub. Some integrations are included as part of the standard setup. Others require a custom API build, and cost depends on the complexity and whether the EMR supports third-party access. Some EMR and EHR systems do not allow external integrations at all. We will assess your specific system during onboarding and confirm what is possible before any additional cost is agreed.
Is Nexus One Hub HIPAA compliant?
Yes. Nexus One Hub is HIPAA compliant and SOC 2 Type II certified. Patient and client data is encrypted at rest and in transit. The platform is trusted by healthcare providers, medspas, and wellness clinics that handle sensitive health information. If HIPAA compliance is a requirement for your business, it is covered.
How do I get started?
Book a demo. A 60-minute call with our team covers your business type, your current setup, and exactly which features apply to your workflows. After the demo you get 14 days of free access to explore the platform. There is no obligation to move to a paid plan until you are ready. Book your demo here.
